| Parish National Bank, Covington, LA - Charlotte Bourg |
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"I like the support I've gotten. When we changed host systems, we lost our tracking and decided
to go with DataLink to replace it. We're still in the process of getting it fully implemented
and what I've seen so far, I like.
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| Mid America Bank, Dixon, MO - Melinda Reese |
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"I like everything about it. You never have to leave your seat to look anything up. We're able
to generate reports and access information easily. It will be great for year-end reports. It's
very user-friendly; I'm not that brilliant on a computer, and it's very user-friendly."
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| Heritage State Bank, Nevada, MO - Adam Barratt |
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"We're getting larger and wanted to be sure we could stay on top of documentation. By scanning all the documents, the information's centralized, and we can keep track of it. And, it freed up some staff time. We don't have to dig through paper files; don't have to pass files around. We're very happy with it."
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| First National Bank & Trust, Mountain Home, AR - Tom Hill |
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"I know your people, and I like everything I've gotten from you so far. That's why I keep coming back."
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| First State Bank, Irvington, KY - Daphne Whelan |
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"We like it. It's easier to access information. We have 4 or 5 people who have to pay off loans and pull information and it makes it very easy and convenient for them. It's good for accessing financial statements. The pending report allows us to tell each of the loan officers what information we're missing from them. It saves a lot of time which is what we need the most."
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| City Bank, Lynnwood, WA - Pam Leon |
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"It's an easy system to use. They have great, friendly, reliable, customer service. Anytime I have a question it's answered immediately. The training is excellent."
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| Casey County Bank, Liberty, KY - Nick Scott |
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"Great customer service. It's unique."
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| Bank of Sullivan, Sullivan, MO - Betty Pondrum |
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"When the examiners were here they took the files to a location to go through them. When they had questions, they would call me, and I could pull up that information on the computer right away."
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"Nobody takes files out from our main location anymore. Even though we had a library checkout system, people would forget, and every month I'd have to send reminders to get them returned. Now I know they're all here."
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"I know the officers like it too because as they talk to each other on the phone from the different branches, they can look at a loan at the same time."
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"When I do the HUMDA report, I don't have to run back and forth to the cabinets if I've forgotten to pull a piece of information. I can just call it up at my desk. I don't need to be squatting like that at my age."
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| Danny Little, Vice Chairman, Lamar Bank and Trust, Lamar, MO |
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"We have made a lot of investments in technology over the years but none of them has been as cost effective as the software we purchased from DataLink. It is seldom that you find a product that can achieve two goals at the same time, as is the case with DataLink's document tracking and document imaging integrated solution. The software is simple to use; we can look up documents easily, and the most important benefit is that we know we have all of the documentation required to perfect the collateral of each loan in our loan portfolio. I would highly recommend DataLink, and the software solutions they provide."
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| Toni Jarrett, Loan Administration Supervisor, Signature Bank, Springfield, MO |
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"I have really been pleased with how easy it is to track our documentation requirements with the BankTrack software. We needed better technical exception reports, and by tracking all of the documents in each loan we know exactly if any documents are missing. We were never sure with our manual tracking system that all document requirements were entered or that all documents were checked in when they were received. The automated set up and scanning gives me the peace of mind of knowing that all documentation requirements are in the system."
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| Bank of Commerce & Trust, Crowley, LA - Jenny Foreman, Administrator |
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"Not having to look for a piece of paper, just being able to pull it up at your desk is the main reason we wanted this software."
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| Farmers and Merchants Bank, St. Clair, MO - Ladonna Hix |
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"It's useful because we have several locations but we store our loan files at a central location. This way we can send requested information via email or print a copy from the database, and the file never leaves the building. We also use it to pull a customer's credit history or other pertinent information and can send it to the requesting loan officer electronically. It's really a time-saver."
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| Bank of the Prairie, Olathe, KS - Joe Hemmel |
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"We were impressed with ease of use and the reports that we could get. Storage was a big factor too. The tracking, imaging, really the whole package was a plus."
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| Heartland Bank, Franklin, IN - Terri Webb |
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"People are still doing loan tracking on 3 x 5 index cards which is ridiculous in this day of technology. We were looking for both imaging and tracking in one product, and DataLink had it. It's going to save us time and will cut back significantly on manual labor. I don't know how banks live without it."
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